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Frequently Asked Questions

I am an SBCA member, where do I sign up for the Internet Service?
I have the PPO as one of the benefits with my SBCA package. Where can I find a list of Doctors in my area?
I have the PPO as one of the benefits with my SBCA package. Where can I find a list of Hospitals in my area?
I have one of the SBCA Plus Plans, where can I find out about Dentist in my area?
I have one of the SBCA Plus Plans, how do I get in touch with the Nurse Hotline?
I have one of the SBCA Plus Plans, where can I find out more about the Nurse Hotline?
I have one of the SBCA Plus Plans, where can I find out more about the Neighborhood Pharmacy benefit and where a participating pharmacy is in my area?
I have one of the SBCA Plus Plans, where can I find more information about the Mail Order Prescription Plan?
I have one of the SBCA Plus Plans, how do I get in contact with someone at the Mail Order Prescription Plan?
I have one of the SBCA Plus Plans, how do I find out more information about the Medifile Medical Records Retrieval program?
I have one of the SBCA Plus Plans, how do I get more information on the VIP Health and Wellness Program?
I have one of the SBCA Plus Plans, how do I get in contact with someone at the VIP Health and Wellness Program?


I am an SBCA member, where do I sign up for the Internet Service?

You can go to the following website for information:

https://secured-sites.com/signup/sbca


I have the PPO as one of the benefits with my SBCA package. Where can I find a list of Doctors in my area?

You can go to the following website for information:

Provider Link


I have the PPO as one of the benefits with my SBCA package. Where can I find a list of Hospitals in my area?

You can go to the following website for information:

Provider Link


I have one of the SBCA Plus Plans, where can I find out about Dentist in my area?

You can go to the following website for information:

Provider Link


I have one of the SBCA Plus Plans, how do I get in touch with the Nurse Hotline?

You can call toll free 877-285-1286


I have one of the SBCA Plus Plans, where can I find out more about the Nurse Hotline?

You can go to the following website for information:

More Information Please - Nurse Hotline


I have one of the SBCA Plus Plans, where can I find out more about the Neighborhood Pharmacy benefit and where a participating pharmacy is in my area?

You can go to the following website for information:

Provider Link


I have one of the SBCA Plus Plans, where can I find more information about the Mail Order Prescription Plan?

You can go to the following website for information:

More Information Please - Mail Order Pharmacy


I have one of the SBCA Plus Plans, how do I get in contact with someone at the Mail Order Prescription Plan?

You can call toll free 800-800-7516


I have one of the SBCA Plus Plans, how do I find out more information about the Medifile Medical Records Retrieval program?

You can go to the following website for information:

More Information Please - Medifile


I have one of the SBCA Plus Plans, how do I get more information on the VIP Health and Wellness Program?

You can go to the following website for information:

More Information Please - VIP Health and Wellness


I have one of the SBCA Plus Plans, how do I get in contact with someone at the VIP Health and Wellness Program?

You can call toll free 877-412-1700
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